Frequently Asked Questions
Expert answers to your wig and hairpiece questions.
How do I determine my wig size?
To find your fit, measure the circumference of your head from the front hairline, behind the ear, to the nape of the neck, and back to the other ear. Most adults wear an 'Average' size, but we also offer 'Petite' and 'Large' options.
What is the difference between synthetic and human hair wigs?
Human hair wigs offer the most natural look and versatility for heat styling, while synthetic wigs are pre-styled and maintain their shape after washing. Synthetic fibers are generally more affordable and lower maintenance.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. We also offer expedited shipping options at checkout if you need your hairpiece sooner.
Can I return a wig if I don't like the color?
Yes, we offer a hassle-free return policy. Items must be returned in their original factory condition, unworn, and with all tags attached within 30 days of receipt.
How often should I wash my wig?
We recommend washing your wig every 6-8 wears. Be sure to use specialized shampoos and conditioners designed specifically for synthetic or human hair to extend the life of your piece.
Are your packages discreet?
Absolutely. We value your privacy, so all orders are shipped in plain packaging without 'Wigs.com' visible on the exterior label.